kkf Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") apply to the kkf platform and all its services. By accessing the kkf website or mobile application and creating an account, you automatically agree to these Terms. If you do not agree, please refrain from using the platform.

1.1 Definitions

The following terms are used with specific meanings in these Terms:

• "Platform" means the kkf website, mobile app and all related digital services.
• "User" means any person registered on the platform.
• "Account" means a user's registered profile.
• "Balance" means the total amount deposited into the account plus any amounts received from bonuses.
• "Bet" means a specified amount of money placed on a game or sports event.
• "Wagering Requirement" means the total amount that must be wagered before bonus funds can be withdrawn.

1.2 Scope of Application

These Terms apply to everyone who uses kkf services from Bangladesh. It is the user's personal responsibility to comply with the laws of their own country. kkf does not provide legal advice.

2 Eligibility and Account Registration

2.1 Age Requirement and Eligibility

To create an account on the kkf platform and use any of its services, the user must be at least 21 years old. A national ID card or passport may be requested at any time as proof of age. If an underage account is discovered, it will be suspended immediately and the refund of deposited funds will be subject to review.

2.2 One Account Rule

Each user may create only one account. If multiple accounts belonging to the same person are found, all of them will be closed and any bonuses will be cancelled. It is mandatory that the information provided at registration is accurate, complete and up to date.

2.3 Information Required for Registration

• Full name (as on national ID card)
• Active mobile number (linked to the payment method)
• Email address
• Date of birth
• A strong password

3 Account Security

It is entirely your responsibility to keep your kkf account secure. Never share your login details with any third party. If you believe your account has been accessed without authorisation, contact support immediately via live chat.

3.1 Password Policy

• Passwords must be at least 8 characters long and include a combination of uppercase letters, lowercase letters, numbers and special characters.
• It is recommended to change your password at regular intervals.
• Do not use the same password on any other site.

3.2 Account Verification

kkf may request account verification at any time. In this case, a copy of your national ID card or other documents may need to be submitted. Withdrawals may be put on hold until the verification process is complete. This process is necessary to prevent fraud and ensure the overall security of the platform.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

The currently accepted deposit methods on kkf are: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. You must use a mobile banking account registered in your own name when making a deposit — funds sent from a third-party account are not accepted.

4.2 Withdrawal Policy

The same methods can be used for withdrawals: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours. However, this time may increase during the verification process or in special circumstances.

4.3 Withdrawal Conditions

• The user's account must be fully verified at the time of withdrawal.
• The applicable wagering requirement must be met for any bonus funds.
• The name on the withdrawal account must match the registered name.
• kkf reserves the right to hold withdrawals if fraudulent activity is suspected.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳20,000. For example, a deposit of ৳1,000 adds ৳1,000 in bonus, bringing the total balance to ৳2,000. The wagering requirement for this bonus is 25 times the bonus amount. That means if you receive a ৳1,000 bonus, you must place bets worth ৳1,000 × 25 = ৳25,000 before you can withdraw winnings from the bonus.

5.2 Bonus Usage Conditions

• A bonus applies only once per account.
• The wagering requirement must be met within the specified time limit after the bonus is received.
• Bonus funds cannot be withdrawn directly — they can only be used for placing bets.
• Winnings become eligible for withdrawal after the wagering requirement has been met.
• If any fraudulent activity is detected, the bonus and related winnings will be cancelled.

5.3 Other Promotions

kkf may offer various promotional offers from time to time. Each promotion will have its own specific conditions, which will be detailed on that promotion's page. In case of conflict with the general terms, the promotion-specific conditions will take precedence.

6 Gaming and Betting Rules

6.1 Game and Bet Confirmation

Once a bet has been confirmed, it cannot be changed or cancelled, unless a special situation arises due to a technical error. It is the user's responsibility to verify all information before placing a bet.

6.2 Technical Errors

kkf reserves the right to cancel transactions caused by technical errors. If any service is disrupted due to a system failure, network issue or game software error, kkf reserves the right to make a reasonable decision in that situation.

6.3 Special Rules for Sports Betting

• If a match is cancelled or postponed, the stake for the related bet will be refunded.
• The result displayed on the field is final, unless officially revised.
• In live betting, odds may change in real time.
• In a multi bet, if any one selection is cancelled, it will be replaced at odds of 1.00.

7 Prohibited Activities

The following activities are strictly prohibited on the kkf platform. If such activities are detected, the account will be permanently closed.

• Creating multiple accounts to take advantage of bonuses.
• Registering using a third party's account or identity.
• Creating artificial bets for the purpose of meeting bonus conditions (arbitrage betting).
• Using automated software or bots to operate the platform.
• Attempting to interfere with the platform's security systems.
• Using the platform for money laundering or the cleaning of illegal funds.
• Operating an account on behalf of a minor.

8 VIP and Rewards Program

The kkf VIP program has three levels: Bronze, Silver and Gold. Each level comes with a weekly cashback benefit, calculated as a set percentage of that week's net loss (total losses minus total winnings).

• Bronze level: up to 0.3% weekly cashback.
• Silver level: up to 0.7% weekly cashback.
• Gold level: up to 1.0% weekly cashback.

Example: a Silver level member has a net loss of ৳20,000 in a given week. In that case, cashback = ৳20,000 × 0.7% = ৳140. Reaching a higher level depends on activity on the platform. kkf reserves the right to change VIP benefits.

9 Privacy and Data Protection

kkf treats the protection of users' personal information as its highest priority. The platform uses SSL encryption technology to ensure the security of every transaction. To learn more about how user information is collected, stored and used, please read our Privacy Policy page.

• User information is not sold to third parties.
• Payment information is stored in encrypted form.
• kkf uses only the registered email or mobile number for communications.

10 Responsible Gaming

kkf believes that gaming is a form of entertainment, not a source of income. The platform supports building a culture of mindful play. Various self-control tools are available to users, such as setting deposit limits, self-exclusion and cooling-off periods. For more information on building safe and aware gaming habits, see our Responsible Gaming Guidelines.

• If you feel that gaming is becoming an addiction, please contact support.
• The account self-exclusion feature can be used at any time.
• If anyone under the age of 21 is using the platform, please report it immediately.

11 Limitation of Liability

kkf provides the platform on an as-is basis. kkf will not be held liable for the following situations:

• Loss caused by internet disconnection.
• Loss caused by a problem with the user's own device.
• Service disruption due to force majeure.
• Account details being compromised due to the user's own negligence.
• Errors or delays by third-party payment providers.

kkf's maximum liability will never exceed the amount of real money in the user's account. To learn more about the site, visit our About Us page.

12 Changes to Terms & Termination

12.1 Right to Amend the Terms

kkf reserves the right to change, modify, or update any part of these Terms at any time. The new version published on the platform after any change will be the one in effect. If a user continues to use the platform after such changes, they will be considered to have accepted the updated Terms.

12.2 Account Closure Process

If a user wishes to close their account, they must contact support. Any pending withdrawals will be settled before the account is closed, but bonus balances will not be returned. kkf may close any account at its own discretion and for valid reasons.

12.3 Contact & Support

If you have any questions about these Terms, you can reach us via 24-hour live chat or email. Visit the FAQ page for answers to common questions — most general topics are covered there in detail.